Contact Us
Have a question, need support, or experiencing an issue? We're here to help.
Response Time
We typically respond within 24–48 hours
How Can We Help?
License activation, payments, technical issues, or general questions
Before reaching out, you might find your answer here:
I didn't receive my license key after purchase
License keys are delivered by Whop after purchase. Check your\n Whop dashboard or the email used during checkout. If you\n still can't find it, email us with your order number.
My license key says "invalid"
Make sure you copied the full key without extra spaces. If the problem persists, contact us with your license key and we'll investigate.
My bank statement isn't parsing correctly
Try selecting your specific bank preset instead of "Auto-detect." If the issue persists, send us a screenshot of the problematic PDF (with sensitive data removed) and we'll work on adding support for your format.
Can I get a refund?
Please refer to our Terms of Service for our refund policy. Since the Service offers a free tier and lifetime access, refunds are not provided after license activation.